• Robert Half Technology
  • Marshalltown, IA
  • Customer Service/Call Center
  • Full-Time
  • 803 E State St

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Ref ID: 01500-#######422

Classification: Help Desk/Tech Support III

Compensation: $17.10 to $19.80 per hour

Robert Half Technology has an immediate opening for a long-term Help Desk III Contract. This Help Desk III Candidate must have the highest level problem solving and support skills for computer hardware, software and smart devices. The technician should be capable of light programming and recommend suitable software to meet user requirements. They will be responsible for installing new and maintaining existing computer systems and mobile\\smart devices. They should also be able to provide education to staff in use of equipment. Does this position trip a trigger? Reach out to Chris Parker at 515.###.#### or email your resume directly to [Click Here to Email Your Resum] Essential Job Functions: ? Knowledge and experience for managing end user systems to minimize downtime and hands on visits to workstations. ? Ability to accurately managing IT asset inventory and software licensing compliance. ? Performing hardware repair and maintenance. ? Identifying and addressing complex usability problems. ? Ability to efficiently manage the deployment of a significant number of desktops/laptops by using industry standard tools, like MS Systems Center Configuration Manger, OSD, MDT, DameWare, LANDesk, and similar tools to minimize trouble calls, security risks, and in-person visits to workstations. ? Knowledge of data networking, wired and wireless. ? Demonstrable ability to effectively document procedures and IT systems.
MS Office 365, MS Windows 10, MS Windows 7, Active Directory Knowledge / Skills / Abilities: ? Excellent troubleshooting skills and help desk experience ? Strong desire and ability to learn; ? Possess excellent problems solving skills ? Understanding of basic server concepts, preferably with proven experience ? Ability to work in a fast-paced dynamic environment ? Excellent communication and customer service skills ? Must be capable of lifting and transporting computer related hardware up to 40 pounds ? Position will include working evening and/or weekend hours as well as non-standard shift configurations

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people ? it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-###-#### to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

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Associated topics: accumulate, analyse, analyst, customer service, customer service analyst, data, report, statistics, support analyst

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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